As it starts to make amends for its diesel-emissions scandal, Volkswagen of America has announced a Goodwill Package program aimed at drivers who own one of the diesel cars with cheating software that bypasses emissions testing.
The Goodwill Package gives affected Volkswagen owners a total of $1,000, in the form of a $500 Visa gift card that can be spent anywhere, and a $500 card that can be spent only at Volkswagen dealerships. Owners also receive three years of Volkswagen’s 24-hour roadside assistance program.
To be eligible, customers must own or lease an affected Volkswagen diesel model as of November 8, and must not sell the car or end the lease before they have fully completed the registration program for the package. Owners must present proof of ownership and various other documents to their dealership in order to be eligible for the program.
The Volkswagen program affects about 482,000 U.S.-market cars sold with a 2.0-liter turbodiesel engine that has software to “cheat” during EPA emissions testing, but which is far more polluting in everyday driving. Affected cars include the 2009-2015 Jetta TDI, 2009-2015 Jetta SportWagen TDI, 2010-2015 Golf TDI, 2012-2015 Beetle TDI, 2012-2014 Passat TDI, and the 2015 Golf SportWagen TDI. Customers can check their car’s eligibility at www.vwdieselinfo.com.
Volkswagen is still developing a recall program to fix these affected TDI models so they comply with emissions laws, but the Goodwill program is designed to help appease angry customers.
“We are working tirelessly to develop an approved remedy for affected vehicles,” Volkswagen of America president and CEO Michael Horn said in a statement. “In the meantime, we are providing this Goodwill Package as a first step towards regaining our customers’ trust.”