2013 Infiniti JX35 - Squeak, Rattle, and - Oh, No

May 24, 2013
2013 Infiniti JX35 Front Left View
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Miles to date: 26,230
"A white 2012 Toyota Camry Hybrid pulled out of a parking spot without looking and smacked into our JX."
For the past few months, complaints have been building about squeaks and rattles in our Infiniti. "Has anyone else heard an annoying squeak coming from somewhere in the left-rear passenger compartment?" asked copy editor Rusty Blackwell. Answer: yes. Associate web editor Donny Nordlicht, for one. "The JX is starting to show some wear," he said. "There are some serious rattles, creaks, and squeaks coming from the second row. I tried folding the seats and then unfolding them, to no avail. Also, the driver's door handle squeaks every time you pull the handle." Senior online editor Phil Floraday agreed, calling the noises "completely unacceptable" and noting that our Four Seasons Infiniti QX56 held up much better.
Last month, when the JX was in for service, the technician noticed a missing pin in the passenger-side rear mud guard, so it was replaced under warranty. For a while, all seemed well. "Ah, that's better," wrote associate editor David Zenlea. "The maddening rattle is gone. Now the JX sounds like an Infiniti again."
Unfortunately, it didn't last. It wasn't long before assistant online editor Jake Holmes was complaining about "rattles, creaks, and groans from the interior."
Shortly thereafter, Nordlicht took the JX to Chicago. While there, he put the around-view camera to good use, navigating heavy traffic near Wrigley Field during a Cubs game and parking and maneuvering around town. Most other cars are not equipped with so many helpful cameras -- that was a particular bummer for one 2012 Toyota Camry Hybrid that pulled out of a parking spot without looking and smacked into the our JX. It was a low-speed encounter -- "a bump and a thud," according to Nordlicht -- but there was damage to both doors on the passenger side, the rear quarter panel, and the bumper cover. We were able to drive the car back to Ann Arbor, where it's now in the body shop. Rattles or not, we're hoping to get it back soon, as the spring road trip season is just getting underway.

Long-Term 2013 Infiniti JX35 Reviews to Date:

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