In a year of economic ups and downs, there was no shortage of vehicle recalls and their aftermath. J.D. Power & Associates’ 2010 Initial Quality Study shows significant gains for Ford, but noticeable decline in Toyota quality.
Porsche took top honors for the fourth time in five years with 83 problems per 100 vehicles, with Japanese luxo-brands Acura, Lexus, and Infiniti also among the top 10. Ford was the only domestic brand at the top, scoring 93.
Toyota, which ranked in the top seven since 2006, fell to 21st place, right behind its Scion division. According to Automotive News, the slide can be attributed to consumer fear regarding sudden acceleration.
“Clearly, Toyota has endured a difficult year,” said Dave Sargent, vice president of global vehicle research at J.D. Power.
The absence of low scorers Saab and Hummer did not help to lower the average number of problems. On the contrary, it rose from 108 in 2009 to 109 in 2010.
Source: Automotive News (Subscription required)