Consumer Reports Says Chevrolet Volt Owners Most Satisfied

The Chevrolet Volt topped Consumer Reports’ annual Owner Satisfaction survey for the second year running. Ninety-two percent of owners who replied to CR‘s survey said they would “definitely” buy another Chevrolet Volt.

“The Volt’s two-year reign at the top of our satisfaction survey points to the continuing trend of owners’ enthusiasm for […] fuel-efficient cars,” CR auto editor Rik Paul said in a statement.

Enthusiasm for the Chevrolet Volt has also helped boost the plug-in hybrid’s sales, which reached 19,309 over the first ten months of this year. In total, that means Chevrolet has sold 27,306 Volts since the car went on sale in late 2010. Volt sales got off to a slow start in 2011, in part because the electric car was initially only offered in certain states.

For the 2013 model year, the Chevrolet Volt received several upgrades that increased its electric-only driving range by three miles to 38 miles, made the roof and liftgate available in body color rather than black, and changed some equipment packages. The updated model reached dealerships in August with a base price of $39,995 after an $850 destination charge, and before any government credits.

Other cars that did well in the Consumer Reports owner-satisfaction survey include the Audi A6 and A7; Chevrolet Corvette; Lexus GS; Nissan Leaf; and Toyota Prius, Prius C, and Camry Hybrid. At the other end of the spectrum, the Nissan Versa sedan received the worst owner-satisfaction rating in the survey. Less than 50 percent of Versa owners said they would buy another one. Other lower scorers on this year’s survey include the Nissan Armada, Suzuki SX4, Mitsubishi Outlander, and V-6 versions of the Chevrolet Silverado and GMC Sierra.

The CR survey included 350,000 responses on over 240 models from the 2010 to 2013 model years.

Source: Consumer Reports

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