2014 Infiniti Q50 3.7 AWD Premium – An Oil Change and a Damaged Door

Miles to date: 17,126

Long-Term 2014 Infiniti ILX Update: Fall 2014 ( 4 of 5 ) Miles to date: 17,126

Since its arrival in the West, our 2014 Infiniti Q50 has been spending its time at our El Segundo office. Recently, the 2014 Infiniti Q50 made an overdue visit for its 15,000-mile service. And when you park in the semi-enclosed service drive at the Infiniti dealership, chat with your service adviser in a private office, and then wait for a bit in the showroom with its leather chairs and tile flooring, you realize that the secret to Infiniti’s success in the U.S. market has been customer service, not product planning.
The people at AutoNation Infiniti South Bay in Torrance, California, treated us like we were family, which is pretty much what you hope for. We were offered a loaner car, valet transportation to breakfast or shopping, or a couple hours on the premises with access to doughnuts and coffee. We picked the doughnuts.
Within 2.5 hours, the Q50’s key was back in our hand, along with an invoice for $331.22. It’s interesting to see that the protocol for the 15,000-mile service includes not just the usual inspection of drivetrain and suspension, plus a tire rotation, but also a brake inspection and renewal of brake fluid. This sounds like a smart thing to us since all car owners would do well to be as aware of their brakes as their engine. After all, it’s far more likely that they’ll need full brake performance far more often than full engine performance. We also finally had the tire monitoring system reset after dismounting the snow tires last spring, and this is not a cheap service item, as it amounts to $70 for reprogramming the electronics.
No surprise that the 2014 Infiniti Q50 has picked up a door ding while in L.A., as commercial property developers here squeeze parking spaces to a minimal size in order to meet legal requirements for the number of spaces per property. Sadly, our parking neighbor on the passenger side must have been in a hurry or desperately oversize or just heedless in the usual L.A. way, as the door ding is truly hellacious.
Just how hellacious we learned at the Infiniti dealership, when we invited its body shop partner to bid on the work. The estimate comes to $1,301.90, some $1,007.60 of which is labor. The complication comes in the degree of body damage, which not only dented the door of the 2014 Infiniti Q50 but also jiggled the front quarter panel and front bumper cover out of place. Just as important, our car’s trick paint requires a three-step paint process. As a result, we’re talking about a complete disassembly of several body panels, not just magic paint-less ding repair. We’ll let you know how it all turns out.



  • Body style 4-door sedan
  • Accommodation 5-passenger
  • Construction Steel unibody
  • Base price (with dest.) $42,605
  • As tested $53,135


  • Engine DOHC 24-valve V-6
  • Displacement 3.7 liters (226 cu in)
  • Power 328 hp @ 7,000 rpm
  • Torque 269 lb-ft @ 5,200 rpm
  • Transmission 7-speed automatic
  • Drive 4-wheel
  • EPA Fuel Economy 19/27/22 (city/hwy/combined)


  • Steering Electrically assisted
  • Lock-to-lock 2.0 turns
  • Turning circle 37.4 ft
  • Suspension, Front Control arms, coil springs
  • Suspension, Rear Multilink, coil springs
  • Brakes F/R Vented discs
  • Wheels 17-inch aluminum
  • Tires Bridgestone Potenza RE97 AS
  • Tire size 225/55R-17 95V


  • Headroom F/R 39.5/36.8 in
  • Legroom F/R 44.5/35.1 in
  • Shoulder room F/R 56.7/56.1 in
  • Wheelbase 112.2 in
  • Track F/R 60.8/61.8 in
  • L x W x H 188.3 x 71.8 x 57.2 in
  • Passenger capacity 100.0 cu ft
  • Cargo capacity 13.5 cu ft
  • Weight 3,787 lb
  • Weight dist. F/R 62%/38%


  • standard equipment

    • Rearview camera
    • InTouch dual display w/controller
    • InTouch apps
    • InTuition
    • Keyless entry and ignition
    • Bluetooth
    • 14-speaker Bose audio system
    • Auto-dimming rearview mirror
    • Homelink
    • Two USB ports
    • Auxiliary audio jack
    • Auxiliary video jack
    • SiriusXM satellite radio w/1-year subscription
    • Cruise control
    • Voice recognition for audio, Bluetooth, and vehicle information
    • Power sunroof
    • Automatic LED headlights
    • LED foglights and taillights
    • Leatherette-trimmed seats
    • Leather-wrapped heated steering wheel
    • 8-way power front seats
    • Heated front seats and exterior mirrors
    • Automatic dual-zone climate control
    • Tilt-and-telescopic steering column
    • Active Trace Control
    • Drive mode selector
    • 17-inch aluminum wheels w/run-flat tires


  • options for this vehicle:

    • Technology package- $3,200
    • Adaptive front lighting system
    • Automatic high beams
    • Distance control assist
    • Blind-spot monitoring and intervention system
    • Backup collision intervention
    • Front pre-crash seatbelts
    • Adaptive cruise control
    • Forward collision warning and intervention
    • Forward emergency braking
    • Lane departure warning and intervention
    • Active lane-keeping assist
    • Advanced climate control
    • Deluxe Touring package- $3,100
    • Direct adaptive steering
    • Power tilt-and-telescopic steering column
    • Auto-dimming exterior mirrors
    • Front seat memory
    • Maple wood trim
    • 60/40-split folding rear seats
    • Around View camera
    • Front and rear parking assist
    • Rain-sensing windshield wipers
    • 17-inch bright-finish aluminum wheels- $1,600
    • Navigation package- $1,400
    • Navigation w/real-time traffic updates
    • Infiniti Connection
    • Leather seating package- $1,000
    • Leather-trimmed seats
    • Driver’s seat 2–way power lumbar support
    • All-weather floormats and cargo mat- $230