New Car Reviews

2013 Infiniti JX35 – Squeak, Rattle, and – Oh, No

Miles to date: 26,230

Long-Term Update: Spring 2013 Array Miles to date: 26,230

A white 2012 Toyota Camry Hybrid pulled out of a parking spot without looking and smacked into our JX.

For the past few months, complaints have been building about squeaks and rattles in our Infiniti. “Has anyone else heard an annoying squeak coming from somewhere in the left-rear passenger compartment?” asked copy editor Rusty Blackwell. Answer: yes. Associate web editor Donny Nordlicht, for one. “The JX is starting to show some wear,” he said. “There are some serious rattles, creaks, and squeaks coming from the second row. I tried folding the seats and then unfolding them, to no avail. Also, the driver’s door handle squeaks every time you pull the handle.” Senior online editor Phil Floraday agreed, calling the noises “completely unacceptable” and noting that our Four Seasons Infiniti QX56 held up much better.
Last month, when the JX was in for service, the technician noticed a missing pin in the passenger-side rear mud guard, so it was replaced under warranty. For a while, all seemed well. “Ah, that’s better,” wrote associate editor David Zenlea. “The maddening rattle is gone. Now the JX sounds like an Infiniti again.”

Unfortunately, it didn’t last. It wasn’t long before assistant online editor Jake Holmes was complaining about “rattles, creaks, and groans from the interior.”
Shortly thereafter, Nordlicht took the JX to Chicago. While there, he put the around-view camera to good use, navigating heavy traffic near Wrigley Field during a Cubs game and parking and maneuvering around town. Most other cars are not equipped with so many helpful cameras — that was a particular bummer for one 2012 Toyota Camry Hybrid that pulled out of a parking spot without looking and smacked into the our JX. It was a low-speed encounter — “a bump and a thud,” according to Nordlicht — but there was damage to both doors on the passenger side, the rear quarter panel, and the bumper cover. We were able to drive the car back to Ann Arbor, where it’s now in the body shop. Rattles or not, we’re hoping to get it back soon, as the spring road trip season is just getting underway.


  • Body style 4-door crossover
  • Accommodation 7-passenger
  • Construction Steel unibody
  • Base price (with dest.) $42,500
  • Price As tested $54,800


  • Engine 24-valve DOHC V-6
  • Displacement 3.5 liters (213 cu in)
  • Power 265 hp @ 6400 rpm
  • Torque 248 lb-ft @ 4400 rpm
  • Transmission Continuously variable
  • Drive Four wheel
  • EPA Fuel Economy 18/23/20 (city/hwy/combined)


  • Steering Electrohydraulically assisted
  • Lock-to-lock 3.3
  • Turning circle 38.7 ft
  • Suspension, Front Strut-type
  • Suspension, Rear Multilink
  • Brakes F/R Vented discs
  • Wheels 20-inch aluminum
  • Tires Bridgestone Dueler H/P Sport AS
  • Tire size 235/55HR-20


  • Headroom F/R 40.7/38.3/36.5 in
  • Legroom F/R 42.3/41.7/30.8 in
  • Shoulder room F/R 603/60.4/57.1 in
  • Wheelbase 114.2 in
  • Track F/R 65.7/65.7 in
  • L x W x H 196.4 x 77.2 x 67.8 in
  • Passenger capacity 149.8 cu ft
  • Cargo capacity 15.8/40.8/76.5 cu ft
  • Weight 4419 lb
  • Weight dist. F/R 55/45%
  • Fuel capacity 19.5 gal
  • Est. fuel range 390 miles
  • Fuel grade 91 octane (premium unleaded)


  • standard equipment

    • 18-inch aluminum wheels
    • Intelligent all-wheel drive
    • Leather-appointed seats
    • Heated power front seats
    • Multi-mode second row w/easy third-row access
    • 60/40-split folding/reclining/sliding second-row bench
    • 50/50-split folding/reclining third row
    • Automatic HID headlights
    • Fog lights
    • Power sunroof
    • Automatic tri-zone climate control
    • Power remote liftgate
    • Sequential welcome lighting
    • Power tilt-and-telescopic steering column
    • Power folding and heated exterior mirrors
    • Rearview camera
    • Keyless entry and ignition
    • Bluetooth
    • 6-speaker audio system
    • USB port
    • SiriusXM satellite radio w/3-month trial subscription
    • Auxiliary audio jack
    • Vehicle dynamic control and traction control


  • Carbon black gravity leather
  • $4,950
  • Infiniti Connection, hard-drive navigation, and voice recognition
  • 8-inch touchscreen color display
  • SiriusXM traffic and weather w/Zagat restaurant guide
  • Around View monitor w/moving object detection and parking sensors
  • 13-speaker Bose premium audio system
  • Bluetooth streaming audio
  • Dual-occupant memory system
  • 2-way driver’s seat power lumbar adjust
  • Enhanced keyless entry and ignition
  • Technology package
  • $3,100
  • Back-up collision intervention
  • Heated steering wheel
  • Remote engine starter
  • Intelligent brake assist w/forward collision warning
  • Blind spot warning and intervention
  • Lane departure warning and prevention
  • Adaptive cruise control
  • Distance control assistance
  • Theater package
  • $1,700
  • Dual 7-inch headrest monitors w/wireless headphones and remote
  • Auxiliary A/V inputs jacks and 120V outlet
  • Deluxe Touring package
  • $2,550
  • 20-inch aluminum wheels
  • Bose Cabin surround sound audio system
  • Advanced climate control system
  • Climate-controlled front seats
  • Heated second-row seats
  • Rain-sensing windshield wipers
  • Second- and third-row sunroof and sunshade
  • Maple interior accents