EV mode is very useful and it comes on often.
The Sony stereo is pretty incredible and the controls are very easy to reach, even the tuning knob - which isn't the case for a lot of other cars these days.
Ford did a very good job with the smart gauge cluster. It makes the rest of the interior seem much higher quality and the display is crystal clear.
The cabin is incredibly quiet. Holding a conversation with a friend at highway speeds is very easy.
The brakes feel very squishy at first, but after a few miles you are used to the feeling.Steering feel is very artificial, but that's the price you pay for electric steering and increased mpg. I doubt it matters much in this class.
Generally speaking, the suspension is well tuned, but there are some motions that creep in on smooth roads. Perhaps this is a result of the extra weight of batteries.
Maybe the wheels are good for aero, but why do they have to look like hubcaps?
Overall I'd say this is the best mid-size hybrid you can buy.