When the popular magazine Consumer Reports slapped a "safety risk" label on the 2010 Lexus GX 460 SUV earlier this month, Toyota had its Lexus dealerships halt sales of the vehicle worldwide so it could investigate the issue.
The automaker has now issued a voluntary recall on the GX 460. The automaker plans to update the software of its Vehicle Stability Control system, which helps control traction loss in cases of front or rear wheel slippage while cornering. Consumer Reports states the GX’s current VSC took too long to react during the lift-throttle oversteer maneuver.
“When pushed to its limits on our track’s handling course,” read a Consumer Reports statement, “the rear of the GX we bought slid out until the vehicle was almost sideways before the electronic stability program was able to regain control.
Approximately 9,400 vehicles are part of the recall. Lexus will contact GX 460 owners by mail starting in early May, and dealerships will have the updated software by the end of April.
Software installation takes approximately one hour to install and is free. Lexus GX owners who have concerns about their vehicles while waiting for the software can request a courtesy vehicle until the repair has been completed.
“From the moment we heard about this issue, Lexus and our dealers acted quickly to resolve the situation," Mark Templin, Lexus group vice president and general manager, said in a statement. "Our dealers will now personally reach out to customers to set up appointments to make this modification. Lexus has always been about providing exemplary customer satisfaction and this will be another opportunity to demonstrate that.”
No other Toyota, Lexus, or Scion vehicle is part of the recall, including the 2010 Toyota 4Runner, which shares similar underpinnings to the GX 460.