Like many other Americans, for the last few months we’ve been subjected to annoying robocalls—but they’ve had nothing to do with the election. Instead, they’re from some company trying to sell us an extended warranty on my wife’s 2001 Volkswagen: “This notice is to warn you that your new vehicle warranty is about to exp—.”
The calls have followed us through an out-of-state move, even though in both cases we registered our phone number with the national do-not-call list. The other day, we got an official-looking “Final Notice” extended-warranty solicitation in the mail. Whereas the robocalls always came in from a blocked number on our caller ID, the mail solicitation at least had a phone number on it. So I called the company, U.S. Auto Warranty, and after waiting on hold for eight minutes, told them we’d sold the car two years ago. So we therefore are not interested in purchasing an extended warranty for it. Will this be the end of our extended-warranty harassment? Perhaps not. The U.S. Auto Warranty person claimed her company doesn’t make telephone solicitations, so the robocalls might have come from another extended warranty seller. According to an article in Sunday’s New York Times, a number of state attorneys general are investigating suspected phone sales scams, including violations of the do-not-call laws, by companies pushing extended warranties.